Dispatch from Local Warehouse
Orders are automatically dispatched from our nearest overseas warehouse (US/EU) based on your delivery address to ensure the fastest delivery time.
Processing Time
All orders are processed and dispatched within 24 hours of payment confirmation (excluding weekends and public holidays).
Delivery Time & Shipping Cost
United States: 5–10 working days
Europe: 3–7 working days
(Note: Actual delivery times may vary slightly depending on your specific location and local courier services.)
Order Tracking
A tracking number and logistics confirmation email will be sent to you as soon as your order has been dispatched.
Shipping Protection & Customer Care
Your shipment is fully insured against loss or damage during transit. If your parcel arrives damaged or is lost, please contact our support team at support@hiqis.com for immediate assistance.